OUR COMMITMENT
Each order is produced intentionally and on demand in alignment with our mission and operational model. This approach allows us to steward resources responsibly, reduce waste, and create with care—not excess.
Your purchase directly supports a purpose-driven, independent work. Thank you for sowing into what we are building.
PROCESSING TIME
All orders are produced and processed within 2–5 business days, excluding weekends and holidays.
Once your order ships, you will receive a confirmation email with tracking information.
GLOBAL ORDERS
International shipments may be subject to customs duties, taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
SHIPPING TIME
Shipping times vary based on destination and selected shipping method.
Estimated delivery is 7–10 business days after fulfillment.
Delivery timelines are estimates provided by carriers and are not guaranteed.
RETURNS + EXCHANGES
Because each item is made to order, we do not accept returns or exchanges for: Buyer’s remorse. Incorrect size, color, design, or style selection. Shipping delays once an order has been dispatched. Minor variations inherent to on-demand production.
We encourage customers to review product descriptions and size charts carefully before purchasing.
TRACKING & CARRIERS
Orders ship via trusted third-party carriers such as USPS, UPS, or DHL, depending on destination.
Tracking information is emailed once your order leaves our fulfillment partner. Please allow up to 48 hours for tracking updates to appear.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged, misprinted, or incorrect, we will gladly issue a replacement or refund.
Please contact blessings@divinityadivina.com within 7 days of delivery and include photo documentation for review.
SIZE, COLOR & PRINT DISCLAIMER
Measurements provided in size charts are for guidance. Slight variations may occur.
Colors may appear different due to screen settings and printing processes. Each item is uniquely produced as part of our on-demand model.
ORDER POLICIES
Orders cannot be modified or canceled once processing begins.
Customers are responsible for providing accurate shipping information at checkout.
Customer support inquiries may be sent to blessings@divinityadivina.com.
Response time is 2–3 business days, Monday through Friday.
LOST, DELAYED, OR RETURNED PACKAGES
Divinity Adivina® is not responsible for lost or stolen packages marked as delivered by the carrier.
If a package is returned due to an incorrect address or delivery refusal, the customer is responsible for reshipment costs.
If a package appears delayed, please allow additional carrier processing time before reaching out.
POLICY AGREEMENT
By placing an order, customers acknowledge and agree to the policies outlined above.
PEAK SEASONS & HOLIDAYS
During holidays, promotions, or high-volume periods, processing and shipping times may extend beyond standard estimates.
We recommend ordering early to ensure timely delivery.